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Can't update avatar

Discussion in 'About phun.org' started by flooff, Mar 23, 2017.

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  1. flooff

    flooff ★ ★ ★ ☆ ☆

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    I saw the other thread about this had been closed, but I'm still having the same issue.
    • When I upload a new one, I get the message Upload completed successfully but it still shows the previous avatar.
    • If I use the Delete current avatar? option first and then upload, it also shows the previous avatar.
    I've tried clearing browser cache & uploading from different devices. Thanks for any help.
     
  2. m4rvman

    m4rvman

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    Any help?
     
  3. kevinstfx

    kevinstfx Ten Years of Phun

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    I am having the same problem. I can not update my avatar and my old one has come back once or twice. Any suggestions?
     
  4. Merlin

    Merlin The Monster YOU Made Staff Member ★ ★ ★ ★ ☆ 15 Year Member Lounge Lizard Phun Award Holder

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    All of the above are not the only Phunners experiencing this problem. I have been in contact with several of the Mods and it s actually a server problem and cannot be remedied at this point in time. It is on their to-do list. I'm as anxious as you all are.
     
  5. kevinstfx

    kevinstfx Ten Years of Phun

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    Well you can only do what you can. When it is done it will be done.
     
  6. Xray

    Xray Staff Member ★ ★ ★ ★ ☆ Ten Years of Phun

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    I STILL can't upload or change my avatar.
     
  7. flooff

    flooff ★ ★ ★ ☆ ☆

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    Same, the large picture on my profile page alters but the thumbnail in the forums doesn't.
     
  8. Xray

    Xray Staff Member ★ ★ ★ ★ ☆ Ten Years of Phun

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    Nothing alters, it says "Uploading." "Picture uploaded" but it's still the same one as before.
     
    Bartek000 and Merlin like this.
  9. Merlin

    Merlin The Monster YOU Made Staff Member ★ ★ ★ ★ ☆ 15 Year Member Lounge Lizard Phun Award Holder

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    The same for me as well, X. You would think Cayne would at the very least, "try" to take a stab at it. S-type had informed me it would be up to Cayne and I "might" be contacted.....
     
  10. TheloniousMonk

    TheloniousMonk Warningmonger ★ ☆ ☆ ☆ ☆

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    I don't know guys... no new news on this front

    [​IMG]
     
  11. Bartek000

    Bartek000 visca el Barca ★ ★ ★ ★ ★ Power Poster

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    I tried to change my avatar today. And I have the same.
     
  12. Flippy

    Flippy There's some awesome stuff in the garbage. ★ ★ ★ ★ ★ 15 Year Member Power Poster Phun Award Holder

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    This is a flaw in the software. Xenforo is decent in many ways unfortunatly it cant detect new avatars without indepth tweaking. None of us including cayne is familiar enough with the system to attempt such an endeavor right now.
     
  13. cayne

    cayne GOD Staff Member

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    The issue should be solved now - but due to using a CDN there will be a delay of around 5-6 minutes, before your new avatar is going to appear. Please try it and let us know if it works.
     
    flooff likes this.
  14. flooff

    flooff ★ ★ ★ ☆ ☆

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    Seems to be working now! Many thanks
     
  15. mrp1978

    mrp1978

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    Hello. Sorry to be a pain, and there are obviously worse problems in the world, but I thought I'd put a note in the ship's log that I'm having this exact problem today.
     
  16. Big Bamboo!

    Big Bamboo! Staff Member ★ ★ ★ ★ ☆ 15 Year Member Phun HERO

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    I've had the same problem log out clear your history and cache log back in and try again it's just a case of perseverance ..
    BTW a screenshot of your Avatar is below in case you can't see it yourself ....

    [​IMG]

    :)
     
    Taipan likes this.
  17. mrp1978

    mrp1978

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    Thanks. Much appreciated!
     
    Taipan and Big Bamboo! like this.

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